Non-Refundable Deposit:
To secure your event date, a non-refundable deposit is required. This deposit will be applied toward the total cost of your event booking.
Rescheduling:
If you need to reschedule your event, please notify us at least 7 days in advance. Your deposit will be transferred to your new date (subject to availability). Failure to provide adequate notice may result in forfeiture of your deposit.
Client-Initiated Cancellations:
If you choose to cancel your booking, your deposit will be forfeited. We do not offer refunds for cancellations initiated by the client.
Venue-Initiated Cancellations:
In the rare case that Jaz Events Centre must cancel or reschedule your booking due to unforeseen circumstances, your deposit will either be transferred to a new date or refunded in full — depending on your preference.
No Refunds After Confirmation:
Once the final payment has been made and your booking confirmed, no refunds will be issued. We encourage clients to confirm all event details and requirements prior to final payment.
Outstanding Balances:
All balances must be paid no later than 3 days before the event date. Failure to complete payment may result in cancellation of your booking without refund of the deposit.
Service Quality:
Jaz Events Centre is committed to providing a seamless and memorable experience. Clients are encouraged to communicate any special requirements in advance to ensure proper arrangements are made.